myBoxStockHelp when you need it.
Most questions are answered inside the app. Signed-in resellers can also send a support ticket from there.
Documentation, in the app
Open Documentation from the menu for a page on every screen, a troubleshooting section and a glossary, with a search box. It is written in plain language.
Support tickets, in the app
If you have an account, open Support from the menu to send a ticket, attach a screenshot and follow the replies. There is no email address or phone number for support.
What support can and cannot see. myBoxStock, its owner and supporting staff cannot see your customer data (inventory, customers, sales, receipts and prices) and are not responsible or liable for it. You own your data and are 100 percent responsible for it, for your recovery key, and for your own backup files and exports. Do not paste customer details, passwords or your recovery key into a support ticket.
Already a customer?
Log in to your account, or use “Forgot password?” on the sign-in page. Your own Administrators can reset any team member’s access from the Team page.